* Please make sure you are connected to internet - Either LAN or WIFI * Please specify the driver which needs to be updated. - RESOLUTION TIME IS 12-18 WORKING HOURS DEPENDING UPON THE URGENCY OF COMPLAIN. THANK YOU. 

* Is there any physical LCD/ Hardware damage? Please select the option * It is recommended to visit the support department in person or call the IT team for quick resolution -- RESOLUTION TIME IS 12-18 WORKING HOURS DEPENDING UPON THE URGENCY OF COMPLAIN. THANK YOU.

* MENTION THE ACCURATE NAME AND MODEL OF THE PRINTER * MENTION IF THERE IS A PAPER JAM ISSUE * MENTION IF THE PRINTER IS SHOWING CARTRIDGE EMPTY ERROR * PLEASE MAKE SURE THAT PRINTER IS CONNECTED TO POWER CABLE AND WITH YOUR COMPUTER

* PLEASE MAKE SURE THAT PRINTER IS CONNECTED TO POWER CABLE AND WITH YOUR COMPUTER * MENTION IF YOUR WINDOWS HAS STARTED OR NOT

* Please make sure you have received an official approval from your department head before putting a new request * Your request will only be entertained after complete verification of your official approval

* Please mention clearly if you need a new device or want to replace the old one. * Please make sure you have received an official approval from your department head before putting a new reques * Your request will only be entertained after complete verification of your official approval